Information Technology Services

Telephone Services

Responsibility of the telephone service office includes:

  • Working with staff to determine telephone needs for each department/area
  • Ordering phones and coordinating new installations
  • Coordinating telephone moves
  • Reporting dial tone problems and broken telephones
  • Preparing monthly telephone bills
  • Billing for adds and changes
  • Administering the Voice Mail System
    • Setting up personal voice mail boxes
    • Setting up auto-attend applications
    • Training staff

Please submit completed forms to the Staff Helpdesk or refer here for additional guides.

 

Service Description & Service Levels

 

IT Support Contacts

Call: +679 323 2117

Email: helpdesk(at)usp.ac.fj

Web: Submit a support request

Helpdesk

Staff & Students

  • Call +679 3232117
    Between 8am - 8:00pm
    Monday to Friday
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