Information Technology Services


USP Network Services

USP staff and students can use the wired and wireless network to access the University's corporate systems, intranet-based resources and the internet. Access to these services requires a valid USP-User ID and password.

Network Services is responsible for the operation and maintenance of the data (wired and WIFI) networks, which includes the underground fiber, USP’s satellite network, USP leased terrestrial links, wiring for the data network in each building, and routers, switches, hubs, and various other network components. 

Network Services is also responsible for the design and implementation of data network in new construction as well as renovations to existing facilities.

Other services include:

  • Providing and maintaining the university's connection to the Internet, and remote access services
  • Operating the USPNet wide area network that ties together the regional campuses and a number of other remote sites that are affiliated with the university 

The University’s connection to the Internet is provided by AARNET. The network service monitors this connection and liaises with the AARNET helpdesk in the event of any issues. The service also liaises with AARNET regarding network links to other universities and future service enhancements.

Wireless Network

The wireless network service allows USP users the freedom to make use of Wi-Fi® enabled devices to connect to the Internet without needing to plug in a cable. Wireless connections are offered to:

  • Staff and Students
  • Residents in campus accommodation
  • Conference guests


Student Residential Network

The Student Residential Network provides access for residents on campus accommodation. 

  • Finding out more about connecting to the USP Residential Network

Campus Network

The wired campus network provides access to the Internet and to University IT systems, services and applications. This is complimented by a VPN service to provide a secure remote connection to the campus network from any Internet connected location.

The network delivers an IP (IPv4) network across all areas of the campus. The wired network is presented USP users as a 10/100/1000BaseT Ethernet connection on a RJ45 wall mounted socket. All network ports on campus can deliver a 1Gbit connection.

Note: All usage is subject to the IT Acceptable Use Policy, and must be for appropriate and legitimate purposes. Breaches of the policy will be investigated.

IT Support Contacts

Call: +679 323 2117

Email: helpdesk(at)

Web: Submit a help request


Staff & Students

  • Call +679 3232117
    Between 8am - 8:00pm
    Monday to Friday
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